This company is supposedly based in the US but is a Chinese company.
I ordered a dress which looked great on the website but when it arrived FOUR WEEKS LATER, it was a totally different dress! This is apart from the fact that the colour was different and although I went by the size chart they provided, it was about 3 sizes TOO SMALL!
I went through the usual back and forth emails with them offering me a refund of $5 ( it cost me $26) and sent photos of both the dress I ordered AND the one I received. Their reply was that there are usually some slight differences due to lighting and re-offered me the $5.
This is supposed to be a Patch Pocket dress, meaning there should be two pockets on top of the skirt. The dress I was sent had slit pockets under the skirt and they are still insisting it's the dress I ordered.
DO NOT BUY FROM THIS COMPANY! It's a total scam!
The mid blue was what I ordered but I have uploaded the grey because it's easier to see the pockets. The dark blue ones show my hand in the pocket of what I actually received. It's so obviously a vertical slit and not a square top pocket
I have raised a dispute with PayPal and although I asked Holapick not to contact me, they keep emailing me.
Not a happy puppy.
Reason of review: Not as described.
Monetary Loss: $26.
Preferred solution: Full refund.