Holapick Phone Numbers and Emails

Toll-Free Number:

  • (844) 603-0388
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Customer Service:

  • +86 298 958 9845

Holapick Emails:

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Contact Information

Holapick Website:

Holapick Help Center:

Corporate Office Address:

Aober UK Limited
Suite 10c,17-23 Queen Street,Deal,
Kent, England CT14 6EY
United Kingdom

Holapick Rating Based on 509 Reviews

Rating details

1.4
more details
Delivery Service
Exchange, Refund and Cancellation Policy
Customer service
Website

Rating stats

Rating trend

How Good is Holapick's Customer Service?

Shirley K Qwm
Shirley K Qwm
Feels Disappointed | Apr 28, 2023

There was no customer service. I have a return to make and am unable to get hold of anyone

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Sonya C Awe
Sonya C Awe
Feels Disappointed | Dec 23, 2022

This is my first time ordering from them and it is gonna be my last.. This company is horrible...

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Summary of Holapick Customer Service Calls

551 TOTAL
CALLS
01:39 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Holapick?

Shipping and Delivery Question:

  • “Package”
  • “My hoodie is the wrong size I need to change it before it ships”
  • “I have not received my order”

Request for Information Question:

  • “Check on order”
  • “To find out when is my order being sent out. It’s been more than 10 days and it hasn’t even shipped”
  • “I need to know when I'm going to receive my order”

Return/ Replace Question:

  • “Trying to make a return”
  • “Returns”
  • “Return of merchandise”

Activation/ Cancellation Question:

  • “Want to cancel order”
  • “What was in my cancelled order ?”
  • “Cancel order”

Refund Question:

  • “I ordered a pair of pants that was supposed to be blue jean material and when I received them they are a silk polyester material I want my money back”
  • “Refund order too small”
  • “Refund”

Payments and Charges Question:

  • “A charge on my bank statement”
  • “Lied to customer and charged me when I cancelled order. I got an email that they canceled order, but I just received my bill and they charged me.”
  • “Change billing address on ordee”

Cards Question:

  • “Can not complete my order. Was my card charged?”
  • “I tried to make an order but it would not take my debut card”
  • “Don't want the order heard us is a dvsm already contacted my card so it csnnot go through”

Website/ Application Question:

  • “Website Isn't give me order Information”

Product/ Service Question:

  • “I put an order about 3 weeks ago and used my first bank account have not heard from you”

Other Question:

  • “Item missing. When will it come”
  • “Chan”
  • “Theres a problem with my order”

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