Terry A Gvb

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To Warn the Public

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Holapick is the absolute worst clothing company I have ever purchased from! Do NOT order anything from them unless you live in China where this company is. They do NOT provide free return labels. They do NOT put fabric content, washing instructions, or manufacture labels in any of their clothing. None of the fabrics they use are stretchy. They sent clothes I never ordered, their sizing is China NOT Canadian sizes, they send too many email excuses to address their mistakes so nothing was resolved. I packaged all their clothes and took them to post office, but the cost was almost the same as the clothes, so they're still packaged and still unused. When you try to unsubscribe, they refuse to acknowledge it. This is a deplorable company to do business with.
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Loss:
$120

Preferred solution: Let the company propose a solution

User's recommendation: AVOID BUYING ANYTHING FROM HOLAPICK!

Anonymous
map-marker Sydney, New South Wales

Item does not match description.

Holapick - Item does not match description.
Holapick - Item does not match description. - Image 2
I ordered a multi colour top described as cotton linen, it's not cotton linen but a horrible polyester type fabric. The predominant colour in the online image was deep tan the actual colour is an indescribable peachy orange colour. The size was smaller by 10cm than described in the size chart. I posted a poor review but had not appeared on the website, I contacted customer service but they have not replied.
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User's recommendation: Do not purchase from this company, they are unreliable.

Rosalind C Top

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Wrong order

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Holapick - Wrong order
I ordered from Holapick.They sent me the wrong item.I contacted Michelle at their customer service.She wants me to ship their wrong order at my expense to China.Then I might get a refund.DON'T deal with this horrible company.What a disappointment!!!
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Preferred solution: Deliver product or service ordered

User's recommendation: Stay away from this Company

JULIE K Wwm

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DEFECTIVE SHOES

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Holapick - DEFECTIVE SHOES
I PURCHASED A PAIR OD GLITTER RUNNERS. WHEN I OPENED THEM THERE WERE NO HOLES FOR THE LACES. I WANT A PROPER PAIR PLEASE
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Preferred solution: Deliver product or service ordered

Katja Nrt

Did not receive product

I have not received Bought item # SPPTOXLAQA and customer service does not answer my numerous calls. This is not good service; I want the product or a refund and someone to at least explain the status of this order.
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Cons:
  • Never received order and you kept my money

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Charlotte, North Carolina

Changed my mind about ordering

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I heard from Holapick and was told that my order had already been processed for shipment. Although I had contacted them to cancel the same night that I ordered! I should have been able to stop the process. I had never heard of this company. I was looking on different sites to find a somewhat dressy coat. I was excited when I saw one that looked like it would work for me! I decided to look at reviews for this company. The majority were very bad! The negative reviews made me afraid that I had made a mistake. The email response from them confirmed that their customer service was not the best.
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User's recommendation: Do not buy from Holapick!

Anonymous
map-marker Marietta, Georgia

I read the reviews

No complaints... Did not shop after reading the reviews... Why would anyone want to shop with them after reading the reviews?
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Preferred solution: Nothing

Anonymous
map-marker Belleville, Ontario

Trying to track down my order 859********

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I have tracking number 102303****07511, but cant locate email on how to track. Please advise what to do.
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User's recommendation: Finally received order

Beverly B Nhl

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Verified Buyer
|

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Holapick or Holipick is the reason people shop at AMAZON

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Holapick or Holipick is the reason people shop at AMAZON
Holapick or Holipick is the reason people shop at AMAZON - Image 2
Holapick or Holipick is the reason people shop at AMAZON - Image 3
Holapick provides terrible and unethical service. Changing the company name will not take care of the problem. Holapick would not credit my account for a return. They gave me the run around for months, gave me an incorrect return address for their items and never responded appropriately. Returns must go to CHINA (cost $30). Response emails were sent each time but they made no sense. Also, when you want to respond to the email, they made it so you're not responding to them but to yourself. Please be aware. The credit card company has blocked this company. DON'T ORDER FROM THEM. They are an unethical and horrible company
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Loss:
$108
Cons:
  • Products are not what was received
  • Return items must be sent to china
  • Unethical and terrible company

Preferred solution: Full refund

User's recommendation: DON'T ORDER FROM THEM!!!!!!!!!!

Carolyn I Wqk

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Unsubscribe

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YOURE related to another company online such as moonalano and another one because I ordered a pair of leggings they sent me a size plus ladies two of me could have fit into them I still have them Im stuck with these huge leggings now that are not my size or you people change names on companies if one does something wrong I dont want no part of any of this I need to be UNSUBSRCIBED FROM HOLAPICK. THANK YOU
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User's recommendation: If you’re happy with this company good for you this is just my opinion!!

2 comments
Carolyn I Wqk

I need to unsubscribe please

Guest
reply icon Replying to comment of Carolyn I Wqk

I absolutely agree. These companies steal so much money from the public under one name after so many complaints the change the name and continue to steal money under another name. Nora Cora, Holapick all the same there are other names all the same.

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Resolved
badger

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Resolved: Products AND service are absolute garbage!!!

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Holapick - Products AND service are absolute garbage!!!
Holapick - Products AND service are absolute garbage!!! - Image 2
Holapick - Products AND service are absolute garbage!!! - Image 3
Updated by user Mar 11, 2021

Company fixed the issue and I have been provided with full refund. PayPal, NOT Holapick, issued me a fill refund.

Holapick got bupkiss.

Up yours, Holapick. Thank you, PayPal!.

Updated by user Mar 11, 2021

After getting absolutely nowhere with Holapick, I contacted PayPal and provided them with the facts of the matter. They contacted Holapick who then offered me a 40% refund, which I declined. The matter then went to PayPal for arbitration and PayPal decided in my favor....

Original review Feb 09, 2021
As thousands have stated before me, items are sized SO incorrectly they may as well not bother putting a label in them, products are clearly not sized according to any scale known to humankind. The quality, and again I am echoing similar sentiments seen here and on other review sites, is such that I wouldn't use these cheap flimsy rags to clean my floors with, let alone wear even if they did fit.

Tshirts are not made of cotton knits jersey materials but rather some slinky shiny nylon throwback to the disco era of the 70s. Sweatshirts are so thin that a small flashlight can easily be seen through the fabric. And the second you ask for a refund, they start with the inconveniencing tactics: send us pictures of the tags if the sizes are wrong. Why?

They are well aware their sizes are off from the literal thousands of other people who have had this issue before. So you send the pictures and I seriously doubt they even LOOK at the images. They wait a few more days, and start sending you counter offers: Option 1. Instead of exchange, we will re-ship the same item &;;;;;;; correct size to you with free shipping.

Keep the item you received, then you need to pay the item price for only $53 which means, we will give you 40% discount. [So I get to spend even MORE money for more garbage rags from them?]
Option 2. You can keep the item and accept $29 voucher which you can use for your next purchase Voucher is a kind of discount code that you can use for your next purchase. This is not a refundable money.

[Another way to say "we're just going to keep your money"]
Option 3. We will send you a $26 Partial Refund just to keep the item. [This is one third of the cost of the items I bought, not acceptable.]
Option 4. You can request a full refund of the item price but you need to return the item.

The return address will be send once you choose this option.
Surprise surprise, it only takes about a week of this kind of back and forth before you get an address: and it's in CHINA!!! You know, that place where mail goes to disappear from the face of the earth. Where shipping costs as much as, if not more, than the items you purchased. Even though my items came in a bag CLEARLY labeled with a return address in California, they want me to return the items to CHINA...

by the time they got there, *IF* they ever actually got there, the 30 day time limit will have long since expired, which of course is their intent all along.

They will do whatever it takes to NOT give you a refund. Wtf
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Loss:
$79

Preferred solution: Full refund

User's recommendation: Do not under ANY circumstances do business with Holapick.

1 comment
Guest

Update: escalated the matter with Paypal, gave them all the facts of the case as mentioned here, and was issued a full refund by Paypal. Thank you, Paypal, for having my back!

Sharon Z Jyf

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Verified Reviewer
| map-marker Mount Vernon, Ohio

I want to send my order back. I ordered the wrong color

Holapick - I want to send my order back. I ordered the wrong color
Holapick - I want to send my order back. I ordered the wrong color - Image 2
I ordered the wrong color, but I opened my order and its got a picture of a man on the front and too small. I want a refund for my order and a label to return the item. If you dont respond I will dispute my charge. Please respond thank you
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User's recommendation: Not what I ordered and runs really small.

Anonymous
map-marker Aylmerton, England

Need to return items

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Constant email to returns trying to find out how to return items. No address provided. I had to phone (I don't know where) to get the actual address. First they said they would send it in 24hrs.i had to ask them repeatedly to send a direct email. I was told the address was an English one then when I got it it was China! The cost to send items with cover for the value was £25 how can that be a free 30 day return policy!don't risk using Holapick the quality of the goods is very poor
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Debra W Dpu

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Verified Reviewer

Ordered 12 dresses one came to small and do not know how to return

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Ordered 12 dresses one came to small and do not know how to return I wanna go ahead and cancel the rest of my order is that one dont fit the rest will not fit and Ive already called about this gave the number to the guy said *** give it to his supervisor never did get a phone call of course not youre nothing but a scam Want my money back I dont want to answer a call from you text me back
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Loss:
$220
Pros:
  • Like the look i needed dresses
Cons:
  • Frauds

Preferred solution: Full refund

User's recommendation: Do not buy from this company

Steven K Gih
map-marker Jacksonville, Florida

Unhappy with purchase

I ordered the most beautiful hoodie floor length cardigan sweater (I thought). I got a China made piece of crap. I will never order from this company again.
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Preferred solution: Full refund

User's recommendation: No way

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