Laura B Omv

Terrible experience. I cannot reach them by any means. They sent the wrong item!

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This company is bogus. They cannot be reached after sending the wrong item. Email doesn't work, phone is out os service etc
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Loss:
$18
Cons:
  • Multiple representatives with no solution
  • Many

Preferred solution: Full refund

User's recommendation: Do not buy anything from these people! They are incompetent, impossible to each to correct error of sending wrong item

SUE C Kdp

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Verified Reviewer
| map-marker Columbus, Ohio

Would like to return items

1. did not order 7033****, would like refund 2. Item 700411** (**798****) is wrong size. 3. Item 7045**** is missized, too small. 4.items 2753**** and 7027**** I did not care for. I feel I should only be required to pay return shipping on items No. 4 as other were incorrectly sent instead of what I ordered.
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Preferred solution: Full refund

Dewaine Puq
map-marker Rochester, New York

Wrong ship

Wrong shipping address was entered on accident and name need help fixings this issuse. Please call at 585 943****
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Anonymous

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Verified Buyer
| map-marker Bristol, Tennessee

Refund

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Holapick - Refund
Poor service unable to reach out will not order from this company iagain wanted this dress for wedding photos now have to find another and hope to come in before the 5 th of March as now your company may have missed up our photos thank you very much and we also should not have to write this 100 thing for you
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User's recommendation: Make unavailable

Hazel C Ezf

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Verified Reviewer

Shipping Adress

Por favor envíe mi pedido a esta dirección: mis artículos todavía no han llegado. Te irán los pedi------FtuMinnesotauevo tesDomarntomi >; Coluznao crallinternaunal / A acadiputadoatrasnsborden RodadoDrÍGuez apArtetadecir ahcerdecoazonaC.Aciónneo # 35 bolígrafosilvaniaGSoqtuetenel CtambiénS.M ordesadorar Educación físicahijolos 35627 pasooArganorteeOsotrcomo cAutomovil clubsegundo hermanoesoy yoconuncioellosyo Delamercancíallamarmarircancia serllas arcaansaviaruebajooh fup.ejorbeRoncearsepruebas Despecializacióneírituecbocinaestra las CAmarestánaacaDemásío debellas ArteesdamaDakota DelawareEstoy seguroej.osvolvomirar un CGmi_ GIRO / A
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Preferred solution: Deliver product or service ordered

Barbara M Xln

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Verified Reviewer
| map-marker Renton, Washington

Return

What address do I return the package? Return on label says return to SF Express. The two dresses are way to big and long.
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Preferred solution: Full refund

Judy S Vre

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Verified Buyer
|

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Verified Reviewer

NOTHING IS AS THEY SAY!

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Holapick - NOTHING IS AS THEY SAY!
Took my payment & my order was made on November 11, 2021. I still have not received anything. The last thing on tracking was December 11, 2021, awaiting usps...They are thieves! Do not order. Sizes are not what the sizes say, even used measurements. Big Rip Off!
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Loss:
$137

Preferred solution: Deliver product or service ordered

User's recommendation: do not order!

Teresa P Wja

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Verified Reviewer

I feel I was ripped off.

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The night I ordered a coat from Holapick I had second thoughts and decided to check reviews about them. The reviews were bad. The same night I submitted to a cancellation of the order. A day or so later I received an email saying I could not cancel that the order had been shipped. I doubt if that was the truth. It took a month for the coat to arrive. I had called wondering where it was. When it did arrive I felt sick when I saw it. It did not look like a coat. It looked more like the lining of a coat. All parts were surged together with some rough feeling polyester blend material. I knew I had been ripped off.
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Loss:
$47
Cons:
  • Everything is noncompliant
  • Wrong sizes
  • Cannot contact after ordering when items missing in shipment

Preferred solution: Full refund

User's recommendation: I WOULD NOT RECOMMEND ANYONE ORDERING FROM HOLAPICK!

Abbie j Jqa

Never recieved packages

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Abbie John in New Orleans. I placed an order in early November 2021. I still have not received the order. I have tried to contact them over 20 times. They don't answer phone and send emails from a script. I had to contact the local police and the attorney general in reference to this consumer fraud. They have hundreds of complaints against them for substandard clothing, bad customer service and missing or lost packages. Because it is in China company. They make it look American. Fraud and a scam. They refuse to return my money. Do not buy anything from them. You are throwing money away.
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Loss:
$310

Preferred solution: Full refund

Denise M Gvj

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Verified Reviewer
| map-marker Warren, Ohio

Never received my order

I ordered a dress to renew my vows in about 2 months ago. I never received an e-mail to track it and to this day haven't recieved my order. I get hung up on when I call. I have my bank statement for proof of paying. Can someone Please contact me!!
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Loss:
$50

Preferred solution: Deliver product or service ordered

Pamela B Yey

Never received anything in 6 weeks

Anticipated full refund however, they are refunding in little increments on a large order. Who knows if it's a complete refund? DOne day it says shipped and next day it tells me due to Covid they have canceled my $200 order. They continue to send me emails and stuff is cute. Too bad they take your money then refuse to send anything
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Cons:
  • Difficult to contact
  • Take money and dont send clothing
  • Have not received my items

Preferred solution: Full refund

Rosemary J Bfs

You are very hard to get ahold of.

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You sent me an email canceling my order because of problems with coronavirus. And after I replaced the orders you sent an email saying you shipped my order. I emailed you back and told you this and that I wanted a full refund as you said I could have. You never sent me that and now you have sent me my merchandise. I have replaced those Christmas present and want directions on how I can send this merchandise back and I want a full refund as you have promised.
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Pros:
  • Nice photos of clothing
Cons:
  • You wont get full refund

Preferred solution: Full refund

User's recommendation: Do not order from this company

Kim Marie H

Help with ordering

I'm 65 and not computer savvy. There were 2 items. As new customer saw absolutely no 5% off anywhere. Only let me order each separately. I couldn't get free shipping. HELP! Call for help to order over the phone. Said no.
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Pros:
  • First time ordering
  • Nice looking clothing and reasonalbly priced
Cons:
  • Your company has very bad customer service

Preferred solution: Price reduction

User's recommendation: Not much right now.

Anonymous
map-marker Miami, Florida

This company will not track your order unless you join their stupid club!! I have never heard of such a thing. What a rip off company. May they rot in ***

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I can't believe this company takes your money with no intent to deliver your clothes and get away with it. Well they don't know who they flicking screwed. I won't give up.
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User's recommendation: RUN

Anonymous
map-marker Greensboro, North Carolina

My order

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I want to know why I cannot get in touch with anybody and have not heard a thing about my order and it has been after 7 days that I should have heard something I ordered it on December 9th. My order number was 859********.
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User's recommendation: Good luck getting order