Anonymous
map-marker New Haven, Connecticut

They won't cease with the constant emails.

I entered their site, then saw the horrible reviews and X'd out. I gave them no information, but the emails have been constant, ever since. I'm talking about at least two months!
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User's recommendation: Avoid them like the plague!

Shirley K Qwm

Trying to make a return

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Cant make a return on website or phone clothes run small . Cant make them respond. Clothes seem cheap
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Loss:
$125
Pros:
  • Pictures and styles look cute
Cons:
  • Can not contact them
  • Cannot use their verification codes to submit requests

Preferred solution: Full refund

User's recommendation: Don’t buy here. Clothes run small and can’t reach them for refund

Margaret C Kdz

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Verified Reviewer

No response from company. Paid purchase no tracking number

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Holapick - No response from company. Paid purchase no tracking number
Holapick - No response from company. Paid purchase no tracking number - Image 2
Holapick - No response from company. Paid purchase no tracking number - Image 3
Want a tracking number or if I have been scammed. Purchase cleared my bank for $69.90. I was suppose to get a tracking number. Have not gotten anything tried to call, no answer tried 5 text messages no response. Would like my purchase delivered!!!
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Pros:
  • Nice looking clothing and reasonalbly priced nice photos

User's recommendation: Don't buy out of the United States

Margaret C Kdz

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Verified Reviewer
| map-marker Kansas City, Missouri

Did not send a me a tracking nu.ber. can't send them an email tried to call US number, won't answer. Paid for the order thru my bank for $69.90. Just want a tracking number so I know I am not being sc

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Holapick - Did not send a me a tracking nu.ber. can't send them an email tried to call US number,...
Holapick - Did not send a me a tracking nu.ber. can't send them an email tried to call US... - Image 2
Order 859******** They were suppose to send me an email with my tracking number. Did not get it. Payment for the purchase has gone thru my bank and its been a week since I ordered and no tracking number. Have I been scammed??
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User's recommendation: Scared to order online from out of United States!!!

Sonya C Awe

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Verified Reviewer

I had everything correct on my order I went back in today to check it and my order has the wrong size on it I need it changed from a small to a xl before my order ships

Holapick - I had everything correct on my order I went back in today to check it and my order has...
It's gonna be useless if this order gets sent to me because the person isn't going to be able to wear it I need the size changed before my order ships
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Loss:
$49
Cons:
  • It will be my last time

Preferred solution: My size changed from a small to a 3xl this is my first time ordering from Holapick and will be my last if they don't fix my issue

User's recommendation: Ugh I have never had more trouble out of something than I have this

Catherine P Xno

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Verified Reviewer

I am Calling Holapick about your company’s poor service. I paid for 4 items 3 Tops and 1 Dress 4 weeks ago. Your company has not contacted me about my order. I paid online and as yet have not the it

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I am Calling Holapick about your company’s poor service. I paid for 4 items 3 Tops and 1 Dress...
I ordered online. Paid Good money and your company quickly took my money from my Bank account. I have not received any correspondence from Holapick regarding my order, delivery time etc. Well answer my phone call
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Loss:
$110
Pros:
  • Rip off company
Cons:
  • Nothing good to say about holapick

Preferred solution: Deliver product or service ordered

User's recommendation: I think your company knows what you’re doing wrong! Your company took my money but have not delivered my Order. Blah blah blah blah . Just send me the item that I PAID FOR

Catherine P Xno

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Verified Reviewer

No notification from Holapick regarding my order.. Product has not been delivered / received

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No notification from Holapick regarding my order.. Product has not been delivered / received
Order with your Company Holapick over a month ago and as well have never received any notification of Bill of Sale/ Invoice and Delivery dates
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Preferred solution: Deliver product or service ordered

User's recommendation: If you don’t know Youshould figure it out yourselves

Lacey J Mci

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RETURN RETURN RETURN Trying to return 2 items that do not fit

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Holapick - RETURN RETURN RETURN Trying to return 2 items that do not fit
Updated by user Oct 03, 2022

Their contact email is service@***.com

Updated by user Oct 03, 2022

waited on phone forever. no one ever answered. nothing has been resolved.

Original review Oct 03, 2022
These sizes are not even right even when you order bigger sizes. I have been trying to send an email requesting a return and I can not get an answer from anyone. I want my money back and I dont want these cheap small shirts. I want an answer ASAP. I have sent multiple emails to this company and have not heard anything from them. I sat on the phone for 30 minutes and no one ever did pick up. This is a bunch of crap and I will tell everyone DO NOT ORDER FROM HOLAPICK!!! NOW, I want to hear from someone regarding this issue ASAP!! THIS COMPANY IS A JOKE. I DO NOT RECOMMEND THEM TO ANYONE THAT COMES ACROSS THEIR NAME. THE TOPS FEEL ALMOST LIKE CURTAIN MATERIAL. VERY CHEAPLY MADE
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Loss:
$55
Pros:
  • Dont have any
Cons:
  • Do not respond to emails
  • Do not answer the phone
  • Contact us form does not work

Preferred solution: Full refund

User's recommendation: SKIP PAST THIS COMPANY - THEY ARE A SCAM AND CHEAP

Sharon P Mum

I have not received my order

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Their tracking tab does not link you with anyone. It goes back to the previous screen. Its like a circle you cant get out of. No one answers the phone. The took my money fast enough. Where is the merchandise?
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Loss:
$150

Preferred solution: Full refund

User's recommendation: Don’t shop here.

Jill C Uvo

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Verified Reviewer
| map-marker Hackettstown, New Jersey

Item missing. When will it come

Email address Count430@***.com Still waiting for all three of my items Order# 859******** When will I receive my them
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Anonymous

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Verified Buyer
| map-marker Norcross, Georgia

Want to cancel order

Holapick - Want to cancel order
No one answered my call when I tried to ask questions about changing my order. I would like to cancel my order. Thanks
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User's recommendation: Don't call

Sonya C Awe

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Verified Reviewer

My hoodie is the wrong size I need to change it before it ships

I called Holapick and they won't even answer or reply to my messages this has made me so mad it's not right if I knew this is how this was gonna be I would have never ordered from here... I can't even cancel the order so messed up ugh
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Loss:
$49
Patricia B Mgi

Delivery info

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Clothes not close to what was advertised as well runs very very very very small. I wear a 2-3x , but ordered a 4x knowing it may run small. I cant even get the clothes. And the sweater thats supposed to be extra long comes to my thigh and the material is so thin , I can see thru it
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Loss:
$109
Pros:
  • No pros at all
Cons:
  • Quality is crap and it looks nothing like their ads
  • Sizes are way off
  • Bad customer service

Preferred solution: Full refund

User's recommendation: Don’t shop on this website

Rhoda F Ktk

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Verified Buyer
|

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Verified Reviewer

Received order that is crap!

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Holapick - Received order that is crap!
Updated by user Oct 14, 2022

I returned all of the items on Sept. 21st.

and they received the materials back on Sept. 26th.

I still have not received a dime from them. I am now contacting my credit card company.

Original review Sep 14, 2022
This company is such a phony! I finally got in touch with them because they never return my emails. They say that I can send back the clothing, but I must pay for the shipping. After they receive it, they will refund. However. I worry I will send it all back and receive nothing. Terrible company, terrible products, and terrible Customer service! Their items look nothing like their ads. It is such poor quality.
View full review
Loss:
$800
Pros:
  • Ads are beautiful
Cons:
  • Quality is crap and it looks nothing like their ads

Preferred solution: Full refund

User's recommendation: Do not purchase a thing from this company l. I spent nearly $800 and will try to return every single item. It is trash!

Anonymous
map-marker Henrico, Virginia

Check on order

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Haven't received my order and no one has contacted me about anything. Please contact me ASAP. Thanks
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User's recommendation: Do not order from this company they have no contact information or provide a tracking information or phone number to reach them

Patricia B Mgi

To find out when is my order being sent out. It’s been more than 10 days and it hasn’t even shipped

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Its horrible I sent request to customer service three days ago. No response And Ive paid over 10 days ago. It doesnt even show as being prepared.
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Loss:
$110
Pros:
  • Nice selection
Cons:
  • Delivery too long no customer service to help

Preferred solution: Deliver product or service ordered

User's recommendation: Pay through PayPal in case you have to get your money back

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